{"eid":"zendesk","name":"Zendesk","domain":"zendesk.com","resolved_by":"domain","topics":["debrid","storage"],"n_records":3,"best_vorder":0,"review":null,"aliases":["Hotmart","Zendesk","Zendesk Guide (help center article attachments)","streamable (as a durable store)","zendesk.com"],"records":[{"rid":"debrid/hotmart","card":{"rid":"debrid/hotmart","eid":"zendesk","topic":"debrid","slug":"hotmart","provider":"Hotmart","url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart","domain":"zendesk.com","category":"checkout / payment processor used by Brazilian and Spanish-language resellers","tier":"checkout","verdict":"qualifies","vorder":0,"grp":"usable","confidence":"documented","binding":"write-gated","identity_kind":"email","identity_basis":"stated","needs_card":0,"needs_phone":0,"needs_id":0,"needs_institution":0,"country":null,"crypto":null,"interfaces":"rest","egress_metered":0,"per_object_bytes":null,"retention_days":null,"verified_at":"2026-10-23T02:15:00.000Z","verified_basis":"live","checked_on":"2026-10-24","stale_on":"2026-11-23","n_evidence":3,"usd_month":null,"usd_per_tb_month":null,"summary":"Not a service the client buys. Hotmart charges the seller; the buyer pays the product price, with 'taxas especificas que podem ser aplicadas a compras intern...","duplicate_of":null,"n_unknown":0},"record":{"topic":"debrid","slug":"hotmart","provider":"Hotmart","url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart","category":"checkout / payment processor used by Brazilian and Spanish-language resellers","tier":"checkout","free_tier":{"stated":"Not a service the client buys. Hotmart charges the seller; the buyer pays the product price, with 'taxas especificas que podem ser aplicadas a compras internacionais e de produtos digitais'.","unit":"none","metered_on":"none","source_url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart","read_on":"2026-10-23","notes":""},"per_object_cap":{"stated":"not applicable: a checkout.","bytes":null,"source_url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart","notes":""},"retention":{"stated":"not applicable.","days":null,"source_url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart","notes":""},"egress":{"terms":"not applicable.","metered":false,"free_allowance":null,"price_per_tb":null,"source_url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart"},"interface":["rest"],"interface_detail":"A hosted checkout that adapts by country and converts currency automatically: 'o checkout da Hotmart faz a conversao automatica do valor do seu produto para a moeda do seu comprador'. The seller chooses which methods to enable per product.","tooling":"Browser only, plus subscription and installment products. No client needed.","chaining":"Hotmart is the Spanish- and Portuguese-language checkout most likely to be in front of a reseller that also sells to Spain, Mexico or Argentina, because it settles in more than 180 countries and converts the price. It is the payment path a foreigner is most likely to complete without a Brazilian document.","limits":[{"kind":"write-gated","value":"method availability is set per product by the seller and varies by buyer country; Pix and boleto are listed as Brazil-only","source":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart"}],"limits_note":"The article states that not all methods reach all buyers: 'cada pais possui taxas especificas que podem ser aplicadas a compras internacionais'.","binding":"write-gated","binding_note":"The gate is which methods the seller enabled and which ones the buyer's country allows; a card is the only method that crosses both.","price_per_tb_month":null,"identity_cost":{"kind":"email","detail":"Email plus a card. The global card section asks only for 'numero do cartao, nome do titular, data de vencimento e CVV'.","country":null},"reliability_note":"Installments are charged once by Hotmart and split by the buyer's bank, so a refund does not cancel the installments directly with the issuer: 'Depois da aprovacao, nao e possivel cancelar as parcelas diretamente com a operadora.'","confidence":"documented","confidence_note":"The method inventory, the 180-country reach, the global card fields and the Pix-is-Brazil-only classification were read in Hotmart's own help article today, updated 2026-10-19.","evidence":[{"url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart","date":"2026-10-23","proved":"'mais de 20 metodos de pagamento, alcancando compradores em mais de 180 paises'"},{"url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart","date":"2026-10-23","proved":"'Metodos de pagamento exclusivos do Brasil > Pix', which places Pix on the Brazilian side of the divide"},{"url":"https://suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037-Quais-s%C3%A3o-os-m%C3%A9todos-de-pagamento-dispon%C3%ADveis-para-comprar-na-Hotmart","date":"2026-10-23","proved":"the global card path and the installment caveat: 'nao e possivel cancelar as parcelas diretamente com a operadora'"}],"verdict":"qualifies","verified_at":"2026-10-23T02:15:00.000Z","notes":"Recorded as a rail, not as a provider: its role is to answer whether a foreigner can pay a Brazilian or Spanish reseller. The answer is yes by card, in a converted currency, subject to the seller having enabled a global method for that product.","extras":{"countries":"180+","methods":"20+","brazil_only_methods":["Pix","boleto"],"article_updated":"2026-10-19"}},"claims":[{"path":"$.free_tier.stated","kind":"free-quota","num":null,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"unparsed"},{"path":"$.limits[0].value","kind":"limit:write-gated","num":null,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"unparsed"}],"unknown":[],"history":[],"drift":[]},{"rid":"storage/zendesk-guide","card":{"rid":"storage/zendesk-guide","eid":"zendesk","topic":"storage","slug":"zendesk-guide","provider":"Zendesk Guide (help center article attachments)","url":"https://www.zendesk.com","domain":"zendesk.com","category":"paas","tier":null,"verdict":"trial-only","vorder":2,"grp":"trial","confidence":"reported","binding":"per-object-cap","identity_kind":"institution","identity_basis":"stated","needs_card":0,"needs_phone":0,"needs_id":0,"needs_institution":1,"country":null,"crypto":null,"interfaces":"rest,cli","egress_metered":0,"per_object_bytes":20000000,"retention_days":null,"verified_at":"2026-10-21T00:00:00.000Z","verified_basis":"inherited","checked_on":"2026-10-21","stale_on":"2026-11-04","n_evidence":4,"usd_month":null,"usd_per_tb_month":null,"summary":"'Each article has no limit on overall storage or total number of attached files.' Per-file 20 MB. But account-level file storage is separately capped at 10 G...","duplicate_of":null,"n_unknown":6},"record":{"topic":"storage","slug":"zendesk-guide","provider":"Zendesk Guide (help center article attachments)","url":"https://www.zendesk.com","category":"paas","free_tier":{"stated":"'Each article has no limit on overall storage or total number of attached files.' Per-file 20 MB. But account-level file storage is separately capped at 10 GB base + 2 GB/agent (Team) — the article-level 'no limit' sits inside that account bucket.","unit":"GB","metered_on":"stored-bytes","source_url":"https://support.zendesk.com/hc/en-us/articles/4408884048794-What-are-the-attachment-limits-and-supported-file-types-in-my-help-center","read_on":"2026-10-21","notes":null},"per_object_cap":{"stated":"20 MB per file","bytes":20000000,"source_url":"https://support.zendesk.com/hc/en-us/articles/4408884048794-What-are-the-attachment-limits-and-supported-file-types-in-my-help-center","notes":"not stated"},"retention":{"stated":"not stated","source_url":"https://support.zendesk.com/hc/en-us/articles/4408884048794-What-are-the-attachment-limits-and-supported-file-types-in-my-help-center","notes":"not stated"},"egress":{"terms":"Free and unranged-open. Article attachments are served from `support.zendesk.com/hc/article_attachments/<id>` with no auth, no referer check, `Accept-Ranges: bytes`, `Access-Control-Allow-Origin` permissive, `x-amz-replication-status: COMPLETED`, AES256 at rest.","metered":false},"interface":["rest","cli"],"interface_detail":"rest","tooling":"Help Center API (`/api/v2/help_center/articles/{id}/attachments.json` returns the public `content_url`). Third-party CLI `tukaelu/zgsync` adds a Guide media subcommand.","chaining":"20 MB per file x unbounded attachments per article, but the 10 GB account file-storage pool is the wall. Trial-only for a free account, so the multiplier is trial instances, which is a bad trade.","limits":[{"kind":"per-object-cap","value":"20 MB per file","source":"https://support.zendesk.com/hc/en-us/articles/4408884048794-What-are-the-attachment-limits-and-supported-file-types-in-my-help-center"}],"limits_note":"per-object-cap: 20 MB per file/image in articles (2 MB for community images). Quota: account file storage 10 GB base + 2 GB/agent. request-rate: Guide API is rate limited; an unauthenticated write probe `POST /api/v2/help_center/articles.json` returned 403 (good — no open write). Retention: archived tickets still count toward storage.","identity_cost":{"kind":"institution","detail":"derived from the record's prose, not from an identity field, and no signup was executed: file storage 10 GB base + 2 GB/agent. request-rate: Guide API is rate limited; an unauthenticated write probe `POST /api/v2/help_center/articles.json` returned 403 (good — no open w","country":null},"reliability_note":"The read path is the cleanest in this whole niche — public, ranged, unauthenticated, no expiry — but Zendesk has no free plan (14-day trial), so it cannot be a free-storage answer, only a pattern to copy.","confidence":"reported","confidence_note":"One page read moves it to documented.","evidence":[{"url":"https://support.zendesk.com/hc/en-us/articles/4408884048794-","date":"2026-10-21","proved":"... — 'Articles: 20MB limit per file or image upload' and 'Each article has no limit on overall storage or total number of attached files'"},{"url":"https://support.zendesk.com/hc/en-us/articles/4408835043994-Managing-data-storage-in-your-Zendesk-account","date":"2026-10-21","proved":"default storage '10 GB base' + '2 GB per agent' (Team)"},{"url":"https://support.zendesk.com/hc/article_attachments/11203045835930","date":"2026-10-21","proved":"probe: GET -> 200, 365,146 bytes, image/png, no referer/UA needed (also 200 with `curl/8`), `Range: bytes=0-99` -> 206"},{"url":null,"date":"2026-10-21","proved":"probe: 8 parallel ranged GETs x 45,000 B -> all 206, 360,000 B in 0.63 s"}],"verdict":"trial-only","verified_at":"2026-10-21T00:00:00.000Z","notes":"'Each article has no limit on overall storage or total number of attached files.' Per-file 20 MB. But account-level file storage is separately capped at 10 GB base + 2 GB/agent (Team) — the article-level 'no limit' sits inside that account bucket.","extras":{"dead_end":{"failure_class":"quota","why":"'Each article has no limit on overall storage or total number of attached files.' Per-file 20 MB. But account-level file storage is separately capped at 10 GB base + 2 GB/agent (Team) — the article-level 'no limit' sits inside that account bucket.","retry_when":null,"first_recorded":"2026-10-21"}},"binding":"per-object-cap","binding_note":"the per-object cap sets the shard size and therefore the object count; it bounds the total more tightly than any headline quota"},"claims":[{"path":"$.free_tier.stated","kind":"free-quota","num":20.0,"unit":"MB","per":null,"currency":null,"usd":null,"fx_date":null,"parse":"ok"},{"path":"$.limits[0].value","kind":"limit:per-object-cap","num":20.0,"unit":"MB","per":null,"currency":null,"usd":null,"fx_date":null,"parse":"ok"}],"unknown":[["$.evidence[3].url","private-url"],["$.extras.dead_end.retry_when","process"],["$.free_tier.notes","process"],["$.per_object_cap.notes","not-extracted"],["$.retention.notes","not-extracted"],["$.retention.stated","not-extracted"]],"history":[],"drift":[]},{"rid":"storage/streamable-2","card":{"rid":"storage/streamable-2","eid":"zendesk","topic":"storage","slug":"streamable-2","provider":"streamable (as a durable store)","url":"https://streamable-support.zendesk.com/hc/en-us/articles/35415717293204-Free-Plan-Limits","domain":"zendesk.com","category":"rejected-provider","tier":null,"verdict":"fails-quota","vorder":6,"grp":"rejected","confidence":"reported","binding":"none","identity_kind":"email","identity_basis":"defaulted","needs_card":null,"needs_phone":null,"needs_id":null,"needs_institution":null,"country":null,"crypto":null,"interfaces":null,"egress_metered":0,"per_object_bytes":null,"retention_days":null,"verified_at":"2026-10-21T00:00:00.000Z","verified_basis":"inherited","checked_on":"2026-10-21","stale_on":"2026-11-04","n_evidence":1,"usd_month":null,"usd_per_tb_month":null,"summary":"Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not stor...","duplicate_of":null,"n_unknown":14},"record":{"topic":"storage","slug":"streamable-2","provider":"streamable (as a durable store)","url":"https://streamable-support.zendesk.com/hc/en-us/articles/35415717293204-Free-Plan-Limits","category":"rejected-provider","free_tier":{"stated":"Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not storage.","unit":"none","metered_on":"none","source_url":"https://streamable-support.zendesk.com/hc/en-us/articles/35415717293204-Free-Plan-Limits","read_on":"2026-10-21","notes":null},"per_object_cap":{"stated":"not recorded","bytes":null,"source_url":"https://streamable-support.zendesk.com/hc/en-us/articles/35415717293204-Free-Plan-Limits","notes":"not recorded"},"retention":{"stated":"not recorded","days":null,"source_url":"https://streamable-support.zendesk.com/hc/en-us/articles/35415717293204-Free-Plan-Limits","notes":null},"egress":{"terms":"not recorded","metered":false},"interface":["unknown"],"interface_detail":null,"tooling":"not recorded","chaining":"not recorded","limits":[],"limits_note":null,"identity_cost":{"kind":"email","detail":null,"country":null},"reliability_note":"Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not storage.","confidence":"reported","confidence_note":null,"evidence":[{"url":"https://streamable-support.zendesk.com/hc/en-us/articles/35415717293204-Free-Plan-Limits","date":"2026-10-21","proved":"Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not storage."}],"verdict":"fails-quota","verified_at":"2026-10-21T00:00:00.000Z","notes":"Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not storage.","extras":{"dead_end":{"failure_class":"not-storage","why":"Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not storage.","retry_when":"never; it is not storage","first_recorded":"2026-10-21"}},"binding":"none","binding_note":"no constraint of a named kind was recorded; the verdict rests on the quota sentence rather than on a named limit"},"claims":[{"path":"$.free_tier.stated","kind":"free-quota","num":null,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"unparsed"}],"unknown":[["$.chaining","not-recorded"],["$.confidence_note","withheld"],["$.egress.terms","not-recorded"],["$.free_tier.notes","process"],["$.identity_cost.detail","defaulted"],["$.identity_cost.kind","identity-defaulted"],["$.interface","interface-unknown"],["$.interface_detail","withheld"],["$.limits_note","process"],["$.per_object_cap.notes","not-recorded"],["$.per_object_cap.stated","not-recorded"],["$.retention.notes","process"],["$.retention.stated","not-recorded"],["$.tooling","not-recorded"]],"history":[],"drift":[]}]}