{"rid":"storage/zoho-mail-free-5-gb-user-up-to-25-users-via-referral-liv","card":{"rid":"storage/zoho-mail-free-5-gb-user-up-to-25-users-via-referral-liv","eid":"zoho","topic":"storage","slug":"zoho-mail-free-5-gb-user-up-to-25-users-via-referral-liv","provider":"Zoho Mail Free — 5 GB/user, up to 25 users via referral, live IMAP","url":"https://www.zoho.com/mail","domain":"zoho.com","category":"cloud-drive","tier":null,"verdict":"fails-quota","vorder":6,"grp":"rejected","confidence":"reported","binding":"per-object-cap","identity_kind":"email","identity_basis":"stated","needs_card":0,"needs_phone":0,"needs_id":0,"needs_institution":0,"country":null,"crypto":null,"interfaces":"rest","egress_metered":0,"per_object_bytes":30000000,"retention_days":null,"verified_at":"2026-10-21T00:00:00.000Z","verified_basis":"inherited","checked_on":"2026-10-21","stale_on":"2026-11-04","n_evidence":3,"usd_month":null,"usd_per_tb_month":null,"summary":"Zoho's own help: \"Each user is allocated 5 GB of storage under the free plan.\" Headcount: free plan is 5 users in select regions, expandable — press release ...","duplicate_of":null,"n_unknown":6},"record":{"topic":"storage","slug":"zoho-mail-free-5-gb-user-up-to-25-users-via-referral-liv","provider":"Zoho Mail Free — 5 GB/user, up to 25 users via referral, live IMAP","url":"https://www.zoho.com/mail","category":"cloud-drive","free_tier":{"stated":"Zoho's own help: \"Each user is allocated 5 GB of storage under the free plan.\" Headcount: free plan is 5 users in select regions, expandable — press release \"increasing the number of mailboxes offered with the Zoho Mail free email hosting plan, doubling it from five to ten users ... extend the free user limit to 25 users by simply referring other customers\".","unit":"GB","metered_on":"stored-bytes","source_url":"https://www.zoho.com/mail/help/mailbox-quota.html","read_on":"2026-10-21","notes":null},"per_object_cap":{"stated":"per-object-cap 30 MB","bytes":30000000,"source_url":"https://www.zoho.com/mail/help/mailbox-quota.html","notes":"not stated"},"retention":{"stated":"not stated","source_url":"https://www.zoho.com/mail/help/mailbox-quota.html","notes":"not stated"},"egress":{"terms":"Unmetered; mailbox service.","metered":false},"interface":["rest"],"interface_detail":"rest","tooling":"IMAP probe-verified: `imap.zoho.com:993` -> `* OK svwall.zoho.com IMAP4 Server` / `* CAPABILITY IMAP4rev1 ... ESEARCH LIST-EXTENDED LIST-STATUS WITHIN LITERAL- ACL CONDSTORE`. Attachments: 30 MB normal, \"Huge Attachment\" up to 1 GB (link-based, not stored in the mailbox).","chaining":"5 GB × 25 users = 125 GB per free organisation, × N organisations. The referral ladder is the multiplier and it is free.","limits":[{"kind":"per-object-cap","value":"per-object-cap 30 MB","source":"https://www.zoho.com/mail/help/mailbox-quota.html"}],"limits_note":"per-object-cap 30 MB real attachment (the 1 GB 'Huge Attachment' is a link, so it does not consume mailbox quota — it is not storage). 5 GB/user is the byte ceiling. Free plan is geo-restricted: \"currently available only in selected data centers and may not be accessible in all regions.\"","identity_cost":{"kind":"email","detail":"derived from the record's prose, not from an identity field, and no signup was executed: gions, expandable — press release \"increasing the number of mailboxes offered with the Zoho Mail free email hosting plan, doubling it from five to ten users ... extend the free user limit","country":null},"reliability_note":"Free and paid plans cannot be mixed in one org; upgrading one user can disable the rest. Free plan availability varies by data centre.","confidence":"reported","confidence_note":"One page read moves it to documented.","evidence":[{"url":"https://www.zoho.com/mail/help/mailbox-quota.html","date":"2026-10-21","proved":"\"5 GB of storage under the free plan\""},{"url":"https://www.zoho.com/news/zoho-expands-free-email-hosting-plan.html","date":"2026-10-21","proved":"5 -> 10 users, extendable to 25 via referrals"},{"url":null,"date":"2026-10-21","proved":"probe: imap.zoho.com:993 -> * OK svwall.zoho.com IMAP4 Server + full CAPABILITY"}],"verdict":"fails-quota","verified_at":"2026-10-21T00:00:00.000Z","notes":"Zoho's own help: \"Each user is allocated 5 GB of storage under the free plan.\" Headcount: free plan is 5 users in select regions, expandable — press release \"increasing the number of mailboxes offered with the Zoho Mail free email hosting plan, doubling it from five to ten users ... extend the free user limit to 25 users by simply referring other customers\".","extras":{"dead_end":{"failure_class":"quota","why":"Zoho's own help: \"Each user is allocated 5 GB of storage under the free plan.\" Headcount: free plan is 5 users in select regions, expandable — press release \"increasing the number of mailboxes offered with the Zoho Mail free email hosting plan, doubling it from five to ten users ... extend the free user limit to 25 users by simply referring other customers\".","retry_when":null,"first_recorded":"2026-10-21"}},"binding":"per-object-cap","binding_note":"the per-object cap sets the shard size and therefore the object count; it bounds the total more tightly than any headline quota"},"claims":[{"path":"$.free_tier.stated","kind":"free-quota","num":5,"unit":"GB","per":null,"currency":null,"usd":null,"fx_date":null,"parse":"ok"},{"path":"$.limits[0].value","kind":"limit:per-object-cap","num":30,"unit":"MB","per":null,"currency":null,"usd":null,"fx_date":null,"parse":"ok"}],"unknown":[["$.evidence[2].url","private-url"],["$.extras.dead_end.retry_when","process"],["$.free_tier.notes","process"],["$.per_object_cap.notes","not-extracted"],["$.retention.notes","not-extracted"],["$.retention.stated","not-extracted"]],"history":[],"drift":[]}