Bugfender
- Free allowance
- Free plan: 100K logs daily, 2,000 customer devices, unlimited user accounts and apps, 24 hours of retention, remote logging and native SDKs for mobile and web; no crash reporting, no API access and no webhooks
- Verdict
- caveatusable, with a named limit or an unprobed read path
- Cost
- free tier
- Identity
- emailno card, phone unknown
- Binding limit
- retention-clamped24 hours of retention on Free
- Evidence
- documented10 sources; a first-party page was read and the sentence quoted
- Freshness
- stale on 2026-12-02checked 2026-11-01 (live); stale on 2026-12-02
| Free tier | Free plan: 100K logs daily, 2,000 customer devices, unlimited user accounts and apps, 24 hours of retention, remote logging and native SDKs for mobile and web; no crash reporting, no API access and no webhooks unit mixed; metered on request-count; The allowance mixes a daily count of logs with a count of customer devices, so no single unit of the vocabulary fits. The Team plan keeps logs 7 days and adds crash reporting; the Pro plan keeps them 30 days and adds API access, webhooks and log archiving to an S3 bucket. |
|---|---|
| Price | none stated |
| Limits |
Free has no crash reporting, no API access, no webhooks and no log archiving to S3. |
| Binding | retention-clamped Logs disappear after 24 hours, so the free tier is a one-day debugging window whatever the volume. |
| Identity | email The sign-up page states no credit card is needed and asks for a name, an email address and a password, or GitHub sign-in. Whether a later step asks for a phone number is unverified: behind a sign-up. |
| Egress | logs are read in the dashboard; API access, webhooks and log archiving to an S3 bucket are not part of Free |
| Per-object cap | unverified: no per-log-line size is stated on the pages read |
| Retention | 24 hours on Free, against 7 days on Team and 30 days on Pro (1 days) |
| Interface | unknown Logs are sent by native SDKs for mobile and web and read in the dashboard; the pricing table lists API access from the Pro plan, so the Free plan has no API, and the interface vocabulary has no term for an SDK-only service. |
| Tooling | native SDKs for mobile and web, and the web dashboard |
| Composes with | Remote logs from the devices of a free-hosted mobile or web app for 24 hours, up to 100K log lines a day, without a self-run log pipeline. |
| Reliability | logs older than 24 hours are deleted on the Free plan |
| Evidence note | documented Plan limits are quoted from the first-party pricing page and the sign-up fields from the sign-up page. No account was opened, so any later sign-up step is unverified: behind a sign-up. |
| Parsed numbers |
|
Evidence 10
| date | source | what it proved |
|---|---|---|
| 2026-11-01 | bugfender.com/pricing/ | Free has 2,000 customer devices against unlimited on the paid plans |
| 2026-11-01 | bugfender.com/pricing/ | Free allows 100K logs daily |
| 2026-11-01 | bugfender.com/pricing/ | retention is 24 hours on Free, 7 days on Team and 30 days on Pro |
| 2026-11-01 | bugfender.com/pricing/ | Free has unlimited user accounts |
| 2026-11-01 | bugfender.com/pricing/ | Free has unlimited apps |
| 2026-11-01 | bugfender.com/pricing/ | Free has remote logging and no crash reporting, which starts on the Team plan |
| 2026-11-01 | bugfender.com/pricing/ | Free has a native SDK for mobile and web |
| 2026-11-01 | bugfender.com/pricing/ | API access, webhooks and log archiving to S3 start on the Pro plan |
| 2026-11-01 | dashboard.bugfender.com/signup?plan=free | the free sign-up states no credit card is needed |
| 2026-11-01 | dashboard.bugfender.com/signup?plan=free | the sign-up form asks for a name, an email and a password, with GitHub sign-in |
Unknown values 1
- interface: the access interface was not established