Infomaniak

infomaniak.com · Compute, Storage · 3 records · JSON

Infomaniak Public Cloud Computefails: identitycardcardDwrite-gated
kdrive (infomaniak) Storagefails: quotaemail?card?R
swisstransfer 30-day option Storagefails: quotaemail?card?R

Infomaniak Public Cloud Compute

fails: identitycardcardDwrite-gated

www.infomaniak.com/en/hosting/public-cloud · VPS · compute/infomaniak-public-cloud · JSON · compare

Free tier	Quoted: 'Get started free of charge with CHF 300.- credits to be used within 3 months.' The credits are once per customer and restricted to 35 named countries, and a card with a CHF 20 preauthorisation is required to take them. unit none; metered on wall-clock
Price	none stated
Per-object cap	once per customer: 'this offer is available in the following countries ... once per customer'
Retention	the credits expire: 'CHF 300 of credits for the Public Cloud product for 3 months'. Instances bill by the hour on the median of the hour's use; storage is separate and 10 TB a month of outgoing traffic is included per organisation.
Egress	Quoted: 'the incoming and outgoing traffic is free. With regard to storage, 10 TB are included per month and per organisation for outgoing traffic (the rate indicated on this page then applies).' free_allowance: 10 TB per month per organisation
Identity	card card required, CHF 20 authorisation hold: quoted 'A bank card is also required. Infomaniak will place a preauthorisation hold of CHF 20 on your card. Your card will not be debited; the amount will be released by your bank according to its own terms (usually within 7 days).' The page says 'bank card' rather than 'credit card', which suggests a debit card is accepted, but it does not say so explicitly and no card-type list is published on the page read.
Limits	write-gated a bank card with a CHF 20 preauthorisation hold, released by the bank usually within 7 days source volume-quota CHF 300 of credit once per customer, expiring after 3 months source per-ip-shaping the trial is limited to 35 named countries source
Binding	write-gated The CHF 20 preauthorisation is the first thing that fails: no card, no trial, regardless of the CHF 300 on offer.
Interface	ssh, rest OpenStack Nova instances with SSH, a console and an OpenStack API; block storage on Ceph/Cinder
Tooling	any SSH client; the OpenStack CLI or the vendor console
Composes with	A Swiss OpenStack cloud with real VM shapes and 10 TB a month of egress, but the CHF 20 hold is exactly the pattern the operator objects to, and it is restricted to 35 countries.
Reliability	No reliability event observed.
Notes	Rejected on the card. The hold is CHF 20, not USD 50, so the operator's figure is not literally reproduced here; it is the same mechanism at a smaller amount. The 35-country allowlist is a second gate that no amount of card solves, and it excludes China. Instance shapes and hourly rates were behind a table that did not render through the broker, so no shape and no USD-per-month figure are recorded rather than guessed. Not previously in the corpus.
Evidence rung	documented The CHF 300, the 3-month expiry, the 35-country list, the CHF 20 hold and the 10 TB egress allowance are all quoted from Infomaniak's own public-cloud pages read today. The instance shapes and hourly rates were behind a JavaScript table that did not render, so no shape is recorded.
Checked	2026-10-25 (live); stale on 2026-11-24

Evidence (5)

date	source	what it proved
2026-10-24	www.infomaniak.com/en/hosting/public-cloud	quoted: 'Get started free of charge with CHF 300.- credits to be used within 3 months.'
2026-10-24	www.infomaniak.com/en/hosting/public-cloud/prices	quoted: 'The trial offer provides access to CHF 300 of credits for the Public Cloud product for 3 months, once per customer.'
2026-10-24	www.infomaniak.com/en/hosting/public-cloud/prices	quoted: 'A bank card is also required. Infomaniak will place a preauthorisation hold of CHF 20 on your card. Your card will not be debited; the amount will be released by your bank according to its own terms (usually within 7 days).'
2026-10-24	www.infomaniak.com/en/hosting/public-cloud/prices	quoted: 'Generally speaking, the incoming and outgoing traffic is free. With regard to storage, 10 TB are included per month and per organisation for outgoing traffic'
2026-10-24	www.infomaniak.com/en/hosting/public-cloud/prices	quoted: 'This offer is available in the following countries: Switzerland, France, Belgium, Luxembourg, Germany, Italy, Austria, Spain, Portugal, Monaco, Australia, Canada, Chile, South Korea, Denmark, Estonia, the United States, Finland, Greece, Hungary, Ireland, Iceland, Israel, Japan, Latvia, Lithuania, Mexico, Norway, New Zealand, the Netherlands, Poland, the Slovak Republic, the Czech Republic, the United Kingdom, Slovenia, Sweden and Turkey.'

More fields (15)

{
 "shape": {
  "vcpu": null,
  "ram_gib": null,
  "disk_gib": null,
  "gpu_class": null,
  "gpu_count": null,
  "note": "the price table did not render; only a 'Memory 8 GB / Storage 50 GB' fragment appeared without its vCPU count or rate"
 },
 "billing_model": "hourly",
 "term": "hourly, billed monthly in arrears",
 "m10h_usd": null,
 "m24h_usd": null,
 "price_arithmetic": "not computable: no hourly rate was readable through the broker today",
 "free_tier_kind": "credit",
 "network_out": {
  "allow_outbound": true,
  "allow_inbound_listen": true,
  "ports": "OpenStack security groups; a floating IP is a separate allocation",
  "static_ip": null,
  "ipv6": null,
  "per_session_bytes": null
 },
 "session_cap": {
  "wall_clock_min": null,
  "idle_reap_s": null,
  "restart_required": false,
  "note": "the credits expire at 3 months; no per-instance reap is published"
 },
 "signup_url": "https://shop.infomaniak.com/order/public_cloud",
 "credit_usd": null,
 "credit_hours_at_shape": "not computable: the credit is CHF 300 and no hourly rate was readable, so no hour count can be derived without inventing the rate",
 "card_hold_usd": null,
 "card_hold_note": "CHF 20 preauthorisation, not USD; no FX rate was recorded so it is not converted",
 "payment_methods": "'bank card'; the card type list is not published on the page read"
}

kdrive (infomaniak) Storage

fails: quotaemail?card?R

www.infomaniak.com/en/free-cloud · rejected-provider · storage/kdrive · JSON · compare

Free tier	THE textbook geo-fenced signup. The free offer is limited to a published 37-country list (CH, FR, BE, LU, DE, IT, AT, ES, PT, MC, AU, CA, CL, KR, DK, EE, US, FI, GR, HU, IE, IS, IL, JP, LV, unit none; metered on none
Price	none stated
Per-object cap	not recorded
Retention	not recorded
Egress	not recorded
Identity	email (placeholder) not published
Binding	none no constraint of a named kind was recorded; the verdict rests on the quota sentence rather than on a named limit
Interface	unknown
Tooling	not recorded
Composes with	not recorded
Reliability	THE textbook geo-fenced signup. The free offer is limited to a published 37-country list (CH, FR, BE, LU, DE, IT, AT, ES, PT, MC, AU, CA, CL, KR, DK, EE, US, FI, GR, HU, IE, IS, IL, JP, LV,
Notes	THE textbook geo-fenced signup. The free offer is limited to a published 37-country list (CH, FR, BE, LU, DE, IT, AT, ES, PT, MC, AU, CA, CL, KR, DK, EE, US, FI, GR, HU, IE, IS, IL, JP, LV,
Evidence rung	reported
Checked	2026-10-21 (inherited); stale on 2026-11-04

Evidence (3)

date	source	what it proved
2026-10-21	www.infomaniak.com/en/free-cloud	THE textbook geo-fenced signup. The free offer is limited to a published 37-country list (CH, FR, BE, LU, DE, IT, AT, ES, PT, MC, AU, CA, CL, KR, DK, EE, US, FI, GR, HU, IE, IS, IL, JP, LV,
2026-10-21	www.infomaniak.com/en/support/faq/2409/connect-to-kdrive-via	cited as the basis of the rejection: THE textbook geo-fenced signup. The free offer is limited to a published 37-country list (CH, FR, BE, LU, DE, IT, AT, ES, PT, MC, AU, CA, CL, KR, DK, EE, US, FI, GR, HU, IE, IS, IL, JP, LV,
2026-10-21	github.com/rclone/rclone/pull/8941	cited as the basis of the rejection: THE textbook geo-fenced signup. The free offer is limited to a published 37-country list (CH, FR, BE, LU, DE, IT, AT, ES, PT, MC, AU, CA, CL, KR, DK, EE, US, FI, GR, HU, IE, IS, IL, JP, LV,

More fields (1)

{
 "dead_end": {
  "failure_class": "quota",
  "why": "THE textbook geo-fenced signup. The free offer is limited to a published 37-country list (CH, FR, BE, LU, DE, IT, AT, ES, PT, MC, AU, CA, CL, KR, DK, EE, US, FI, GR, HU, IE, IS, IL, JP, LV,",
  "retry_when": null,
  "first_recorded": "2026-10-21"
 }
}

Unknown or withheld values (15)

$.chaining not-recorded
$.confidence_note withheld
$.egress.terms not-recorded
$.extras.dead_end.retry_when process
$.free_tier.notes process
$.identity_cost.detail defaulted
$.identity_cost.kind identity-defaulted
$.interface interface-unknown
$.interface_detail withheld
$.limits_note process
$.per_object_cap.notes not-recorded
$.per_object_cap.stated not-recorded
$.retention.notes process
$.retention.stated not-recorded
$.tooling not-recorded

swisstransfer 30-day option Storage

fails: quotaemail?card?R

www.infomaniak.com/en/support/faq/2929/understanding-swisstr · rejected-provider · storage/swisstransfer-30-day-option · JSON · compare

Free tier	The 30-day selection is not a 30-day retention. Files are deleted at 15 days unless the sender clicks an extension email on day 12, and the offer closes 3 days later. 'Once expired, a link c unit none; metered on none
Price	none stated
Per-object cap	not recorded
Retention	not recorded
Egress	not recorded
Identity	email (placeholder) not published
Binding	none no constraint of a named kind was recorded; the verdict rests on the quota sentence rather than on a named limit
Interface	unknown
Tooling	not recorded
Composes with	not recorded
Reliability	The 30-day selection is not a 30-day retention. Files are deleted at 15 days unless the sender clicks an extension email on day 12, and the offer closes 3 days later. 'Once expired, a link c
Notes	The 30-day selection is not a 30-day retention. Files are deleted at 15 days unless the sender clicks an extension email on day 12, and the offer closes 3 days later. 'Once expired, a link c
Evidence rung	reported
Checked	2026-10-21 (inherited); stale on 2026-11-04

Evidence (1)

date	source	what it proved
2026-10-21	www.infomaniak.com/en/support/faq/2929/understanding-swisstr	The 30-day selection is not a 30-day retention. Files are deleted at 15 days unless the sender clicks an extension email on day 12, and the offer closes 3 days later. 'Once expired, a link c

More fields (1)

{
 "dead_end": {
  "failure_class": "retention",
  "why": "The 30-day selection is not a 30-day retention. Files are deleted at 15 days unless the sender clicks an extension email on day 12, and the offer closes 3 days later. 'Once expired, a link c",
  "retry_when": null,
  "first_recorded": "2026-10-21"
 }
}

Unknown or withheld values (15)

$.chaining not-recorded
$.confidence_note withheld
$.egress.terms not-recorded
$.extras.dead_end.retry_when process
$.free_tier.notes process
$.identity_cost.detail defaulted
$.identity_cost.kind identity-defaulted
$.interface interface-unknown
$.interface_detail withheld
$.limits_note process
$.per_object_cap.notes not-recorded
$.per_object_cap.stated not-recorded
$.retention.notes process
$.retention.stated not-recorded
$.tooling not-recorded